Here you will find support for natural gas consumers across Northern Ireland including information for network operators and suppliers as well as helpful information on energy efficiency, codes of practice, energy care schemes for vulnerable consumers, payment options and additional support services.
Natural Gas Network Operators and Suppliers Explained:
In each of the areas highlighted on the map there is a dedicated network operator responsible for the infrastructure that brings natural gas to your home.
In each of these areas there is a gas supplier(s) responsible for supplying gas from the natural gas infrastructure to your home. All of your queries should be directed to gas suppliers in the first instance.
SGN Natural Gas
Phoenix Natural Gas
If you are unsure who your natural gas supplier is, they are detailed on your natural gas bill or on top of your prepayment top-up receipt.
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There are a range of billing and meter options available including quarterly bills, monthly direct debit and pay as you go (PAYG). You can find out more about these options and if a change would be suitable for your circumstances by contacting your natural gas supplier.