Here you’ll find support for natural gas consumers during the COVID-19 pandemic.
There’s information below on the ways in which the natural gas industry is working to support consumers at this time.
If you require additional information or further support please contact your natural gas supplier directly.
Natural Gas Network Operators and Suppliers Explained:
In each of the areas highlighted on the map there is a dedicated network operator responsible for the infrastructure that brings natural gas to your home.
In each of these areas there is a gas supplier(s) responsible for supplying gas from the natural gas infrastructure to your home. All of your queries should be directed to gas suppliers in the first instance.
SGN Natural Gas
Phoenix Natural Gas
If you are unsure who your natural gas supplier is, they are detailed on your natural gas bill or on top of your prepayment top-up receipt.
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If your circumstances have changed there are a range of billing and meter options available including quarterly bills, monthly direct debit and pay as you go (PAYG). Find out more by contacting your natural gas supplier.